Global Home Delivery

From your online store to doorsteps worldwide, with four solutions available.

Designed to give shoppers confidence, with a familiar, reliable home delivery experience in every market, and to give you the easy access and value for money you need.

Leading e-commerce brands choose Asendia's global home delivery solutions.

4 services, multiple options, 200+ destinations.

Small businesses can offer big-brand delivery experiences too.

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e-PAQ
Four ways to deliver

Choose what works best, or combine solutions for maximum flexibility.

From premium express to economy postal — the e-PAQ range scales to your products, price points and brand experience.

Simple, affordable, global.

Untracked postal delivery made easy, with low cost and global reach.

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Global CoverageGlobal Coverage
Global coverage by trusted local postal operators.
WeightWeight
Up to 2 kg parcels, ideal for lightweight e-commerce.
BalanceBalance
Priority and standard options to balance cost and speed.
MailboxMailbox
Mailbox or local collection final-mile options.
Customs SupportCustoms Support
Built-in customs guidance with VAT and duty allowances.
BoxableBoxable
'Boxable' formats to reduce costs in over 25 destinations.

Budget-friendly with tracking assurance.

Perfect for retailers who need tracked postal delivery with simplified customs processing.

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Delivery TrackingDelivery Tracking
Full export, import and delivery tracking for you and your customers.
GlobalGlobal
Worldwide coverage by reliable local postal networks.
GoodsGoods
Flexible parcel formats available.
Cut CostsCut Costs
Cost-effective customs solutions with VAT & Duty benefits.
BoxableBoxable
Special boxable formats to reduce costs in 25+ destinations.

Premium experience, right on time.

Perfect for growing e-tailers who need precision delivery for their most time-critical and valuable shipments.

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Air TransportAir Transport
Express-style delivery by postal and commercial specialists.
WeightWeight
Up to 30 kg parcels — light and heavy orders.
SpeedSpeed
Ultra-fast timeframes: next-day, 2-3 days, 3-5 days.
Customs SupportCustoms Support
Customs handled seamlessly: prepaid and destination-paid.
Tech VisibilityTech Visibility
Optimised tracking with full visibility across milestones.
Tailored SolutionsTailored Solutions
Timed deliveries and tailored final-mile solutions.

Introducing the e-PAQ difference.

Our core strengths. Your advantages.

Multi-carrier power

International e-commerce moves fast. Our agile model and expert teams help you stay ahead and pivot quickly if you need to.

We select the right carrier for every parcel - so you’re never locked into one last-mile provider. By combining lane performance monitoring with configurable routing rules, we can:

  • Adapt when capacity, service or local conditions shift.
  • Optimise for speed, cost, delivery choice, or all three.
  • Stay ahead of ever-changing compliance requirements.

200+ destinations | 100's of options | Postal & commercial

Customs

Customs & Compliance Expertise.

From declarations to duties, our specialists ensure your shipments move smoothly across borders, avoiding delays and customer frustration.

Tech

Tech-Enabled Visibility.

Plug in once and track everything. Unified data and real-time updates keep you and your customers informed from checkout to delivery.

Expert

Expert-Led.

Behind every shipment is a team that knows your market and your customers supporting you as an extension of your business.

Bespoke Solutions

Bespoke Solutions.

Every brand is unique. Our flexible logistics model evolves with your business, helping you enter new regions, manage complexity or implement a seamless returns lifecycle.

 

smart-design

by Asendia ®

What makes us different?

Our philosophy, smart-design by asendia®, brings together the expert people, intelligent technology and multi-carrier network needed to secure your global success, with agile, efficient logistics built to scale and adapt.


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The full e-PAQ range

Alongside global home delivery, we offer international out-of-home and returns solutions, empowering you to improve shopper experiences across the full journey.

Home Delivery
RELIABLE & GLOBAL

Home Delivery

Home delivery that connects you to the world.

Accessible, dependable, and crafted to deliver confidence in every market. Four home delivery solutions to choose from.

  • 4 services; budget-friendly to best-in-class
  • Full tracking visibility
  • Customs & duty management
Home delivery
Out of Home
SHOPPER FREEDOM

Out-of-Home

Today’s shoppers value choice and flexibility.

e-PAQ’s out-of-home solutions give shoppers the freedom to collect parcels where and when it suits them best.

  • Carrier-agnostic dense network
  • Collection points & lockers globally
  • Secure & 24/7 access
Out-of-home delivery
Returns
CUSTOMER LOYALTY

Returns

A great returns experience keeps customers coming back.

e-PAQ Returns makes it easy to manage global reverse logistics efficiently and transparently.

  • Local return addresses
  • Prepaid labels & QR codes
  • Faster refunds for shoppers
Returns solutions